How do I request benefits under the Servicemembers Civil Relief Act (SCRA)?
To request benefits under the SCRA, do one of the following:
Submit your request over the phone:
(800) 925-3612 x4077
Submit your request via email:
You'll need to provide your name, phone number, and the last 4 digits of your CarMax Auto Finance account number.
Fax your military orders to:
Mail your military orders to:
CarMax Auto Finance Attn:
Customer Service
P.O. Box 440609
Kennesaw, GA 30160
If you choose to email, fax, or mail your request, please provide the last 4 digits of your CarMax Auto Finance account number.
